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Terms of Service

Cost and turnaround time, as well as the feasibility of meeting a project's needs, are dependent on the type, scope and scale of services that are needed. Please contact us with details about your project and we would be able to work with you in establishing the pricing and estimated turnaround times for your work.

Platform services at the GSC are collaborative and are available and accessible to any and all qualified researchers. Collaborative services are billed on a cost recovery, meaning that we charge only the costs of conducting the service. Pricing is based on the scope and type of work requested. Where warranted due to a collaborator's requirements, we can operate on a fee-for-services basis. We encourage the use of the platform for commercial or service based activity on terms determined by the BC Cancer Technology Development Office. Regardless of the service type, the order of work and delivery of service follow the principles described below.

For all services, the order of work done is determined on a "first in, first on" principle, and we require that all researcher establish a statement of work with us for their activities prior to the submission of any samples. All work is queued in our systems based on the date of sample receipt. Turnaround times may vary widely, based not only on the numbers of samples or other work in the queue but also status of technology development; during times when instrument or systems upgrades are being installed or implemented, turnaround times may be affected while the platform adopts newer, better methods and technology.

Because we operate on a collaborative, cost-recovery basis, we are unable to offer volume discounts for large sample sets or to enable enhanced/faster service with surcharges or premiums.

Also, as a collaborative service provider, we require all collaborators accessing services to acknowledge the work performed by the GSC. Please see acknowledgement and reference policy for these requirements.

Contact Information

For additional information or to arrange for a cost quotation or statement of work, please contact us:

Diane Miller, Project Manager
Genome Sciences Centre, BC Cancer Agency
Suite 100, 570 West 7th Ave
Vancouver, BC, V5Z 4S6
Email: dmiller@bcgsc.ca
Phone: (604) 707-5808
Fax: (604) 877-6085

Page last modified Sep 12, 2017